Returns & Refunds Policy
Acceptance:
As a user of this Website, you understand that Services like Donations, Events, Offerings, Sponsorships or Memberships may result in charges to you for the services or goods you order ("Charges").
The charges for the services are paid by you in Advance at the time of Booking the Service or Ordering the Goods. You receive a Booking Confirmation from the www.beyondbodynmind.com Website at the time of booking the Service or Ordering the Goods and completing the payment to the Website for the services booked/Goods ordered.
Payment of the Charges in such a manner shall be considered final and non-refundable unless otherwise determined by www.beyondbodynmind.com.
Donations:
Our policy on refund and cancellation of donations received for www.beyondbodynmind.com on a secure online payment gateway is as under:
1. Any request for cancellations and refund of online donations once duly placed on the website, shall not be entertained under any circumstances.
2. No cash or refund of money will be allowed after completing the online donation as it is an extremely cumbersome process. We therefore request you to be sure before you donate.
3. No refund/cancellation request for the donated amount by any donor will be entertained for online donations through the online payment gateway after the donation is accepted from our Online Payment Gateway service providers unless there is a fraud notification from our Payment Gateway Service Providers.
Goods/Products Returns:
You are entitled to cancel your order within 24 hours for a proper and reasonable reason.
The deadline for cancelling an order is 24 hours from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
To exercise your right of cancellation, you must inform us of your decision through a clear statement.
You can inform us of your decision by emailing support@beyondbodynmind.com
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement at our end.
Conditions for returns:
For the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 24 Hours
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods made to your specifications or personalized.
The supply of goods which according to their nature are not suitable to be returned, for example, goods that deteriorate rapidly or where the date of expiry is over.
The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
Mahashringa Das, Flat no 101, Satyabhama Complex, Bhagyanagar Colony, Kukatpally, Hyderabad - 500072, India
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Services slot change/transfer to other Courses
If the Service Request has been activated, the cancellation request will not be entertained and the amount paid is Non-Refundable. On mutual consent between www.beyondbodynmind.com and the Customer, the change of Slot or transfer to other Courses may be entertained.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail at support@beyondbodynmind.com